All sales are final, no exceptions! Due to the nature of my products being handmade, I do not offer refunds or exchanges.
Some things to note before and after making a purchase:
I make fine jewelry, meaning that more than average everyday wear and tear is hard on the products. They aren't meant to be worn rough, they aren't made to be worn in water. They're meant to be statement pieces treated with care! Porous stones such as opal may get a clear resin coating to protect the stones from discoloration and chipping.
All products have a free 90 day warranty for all repairs or adjustments. The 90 days begin the day of your purchase date. After 90 days, repairs will be assessed case by case in order to determine repair costs.
When purchasing sterling silver, please note:
"Sterling silver is an alloy containing metals that react with chemicals found in air and produce tarnish; high moisture levels, exposure to sunlight and contaminants such as salt water increase this reaction. Take steps to protect your sterling silver by keeping it in airtight packages, use tarnish-resistant products (such as tarnish tabs or strips) that absorb harmful chemicals, and store metals in a cool, dry place. Most tarnish is easily removed by polishing with a mild abrasive or soaking in an anti-tarnish solution." Rio Grande